Return Policy

Return Policy

We want you to love your purchase.

If you’re not completely satisfied, you may return your item within 30 days of delivery for a refund or replacement.

Eligibility

• Item must be unused and in original packaging

• Proof of purchase required

Non-returnable items

• Items damaged due to misuse

• Items returned after 30 days

How to start a return
Email us at support@shopsimplyjoy.com with your order number and reason for return.

Once approved, return instructions will be provided.

Refunds

• Approved refunds are issued to the original payment method

• Processing time: 5–7 business days after inspection

Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect